Shipping policy
Shipping Policy
Last updated: July 2026
Shipping Policy
Thank you for shopping with NYVESS.
We are committed to delivering your order safely and as quickly as possible.
Processing Time
Orders are processed within 1–3 business days after payment has been successfully received.
Once your order has been shipped, you will receive a confirmation email with your tracking information.
Estimated Delivery Times
Estimated delivery times are:
- United States: 5–11 business days
- Canada: 6–12 business days
- United Kingdom: 5–10 business days
- Germany: 5–10 business days
- Australia & New Zealand: 6–12 business days
- Europe: 5–12 business days
Delivery times are estimates and may be affected by customs clearance, holidays, weather conditions, or courier delays.
Shipping Costs
We offer Free Shipping on all orders.
No additional shipping fees will be charged at checkout.
Order Tracking
After your order has been shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking information to become available.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations.
Any such charges are the responsibility of the customer.
Incorrect Shipping Address
Please ensure that your shipping information is correct before placing your order.
NYVESS is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or appears to be lost, please contact our support team.
We will work with the shipping carrier to help resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us at:
We aim to respond within 24 business hours.